Get the Support You Need

Have a question? Need help with coverage, forms or claims? Discover where to turn for information and guidance.

Contact Us

UA Local 67 Benefits is here to assist you with all your UA Local 67 Benefits Plans needs. Whether you prefer to reach out by phone, email, or in person, our team is ready to help.

Office Location

195 Dartnall Road, Suite 102
Hamilton, Ontario L8W 3V9

Office Hours

Monday – Thursday:
9 AM – 5 PM
Friday:
9 AM – 4 PM

Phone

905-387-5861

Email

info@ua67benefits.ca

Partners’ Contact Information

GreenShield

Contact the GreenShield Customer Service Centre for information on claims submission and status for:

  • Prescription Drugs
  • Extended Health & Paramedical Services
  • Health Care Spending Account (HCSA)
  • Dental

Phone: 1-888-525-7587
Hours: Monday-Friday 8:30am-8:30pm

Website (help): greenshieldplus.ca
Website (member): Login to the GreenShield+ App

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TELUS Health Virtual Pharmacy

Contact TELUS Health Virtual Pharmacy to get your prescriptions delivered to your home for free, with a lower dispensing fee than in-person pharmacies.

Phone (Toll Free): 1-877-796-7979
Hours: Monday-Friday 9:00am-5:00pm

Website: teluspharmacy.com

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Canada Life

Contact your Canada Life claims manager for claims status for:

  • Group Life
  • Short-term Disability
  • Long-term Disability

Website: canadalife.com

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AIG Insurance Company of Canada

Contact AIG Insurance with respect to your travel medical insurance claim.

General Claim Inquiries

Phone: 1-800-387-4481
Hours: Monday-Friday 9:00am-5:00pm
Email: CanadaClaimsInquiry@aig.com

Specific Claim Issues

Contact your assigned claim adjuster

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Travel Guard

If you or your eligible dependent has a medical emergency while you are travelling, you must call Travel Guard (AIG Assist) immediately or as soon as you are medically able to do so.

General Travel Assistance

Phone: 866-648-8422

Emergency Travel Assistance

Phone (U.S. and Canada Toll Free): 1‑877‑204‑2017
Phone (Outside U.S. and Canada Collect): +1-715-295-9967

Travel Guard

Not Sure Who to Call?

Contact the UA Local 67 Benefits team directly, we’d be happy to help.