Get the Support You Need
Have a question? Need help with coverage, forms or claims? Discover where to turn for information and guidance.
Contact Us
UA Local 67 Benefits is here to assist you with all your UA Local 67 Benefits Plans needs. Whether you prefer to reach out by phone, email, or in person, our team is ready to help.
Office Location
195 Dartnall Road, Suite 102
Hamilton, Ontario L8WÂ 3V9
Office Hours
Monday – Thursday:
9 AM – 5 PM
Friday:
9 AM – 4 PM
Phone
905-387-5861
info@ua67benefits.ca
Partners’ Contact Information
GreenShield
Contact the GreenShield Customer Service Centre for information on claims submission and status for:
- Prescription Drugs
- Extended Health & Paramedical Services
- Health Care Spending Account (HCSA)
- Dental
Phone: 1-888-525-7587
Hours: Monday-Friday 8:30am-8:30pm
Website (help): greenshieldplus.ca
Website (member): Login to the GreenShield+ App

TELUS Health Virtual Pharmacy
Contact TELUS Health Virtual Pharmacy to get your prescriptions delivered to your home for free, with a lower dispensing fee than in-person pharmacies.
Phone (Toll Free): 1-877-796-7979
Hours: Monday-Friday 9:00am-5:00pm
Website: teluspharmacy.com

Canada Life
Contact your Canada Life claims manager for claims status for:
- Group Life
- Short-term Disability
- Long-term Disability
Website:Â canadalife.com

AIG Insurance Company of Canada
Contact AIG Insurance with respect to your travel medical insurance claim.
General Claim Inquiries
Phone: 1-800-387-4481
Hours: Monday-Friday 9:00am-5:00pm
Email: CanadaClaimsInquiry@aig.com
Specific Claim Issues
Contact your assigned claim adjuster

Travel Guard
If you or your eligible dependent has a medical emergency while you are travelling, you must call Travel Guard (AIG Assist) immediately or as soon as you are medically able to do so.
General Travel Assistance
Phone: 866-648-8422
Emergency Travel Assistance
Phone (U.S. and Canada Toll Free): 1‑877‑204‑2017
Phone (Outside U.S. and Canada Collect): +1-715-295-9967

