Your Benefits for Orthopedic & Physical Therapy Needs
Orthopedic and Physical Therapies services are designed to support you in recovering from injuries, managing chronic pain, and keeping you up and moving. Whether you need rehabilitation after surgery, assistance with mobility issues, or specialized treatments like chiropractic care or physiotherapy, your benefits are here to help you regain strength and improve your quality of life. Explore what’s covered here and take the first step towards a healthier, more active you.
Paramedical Services
Your benefits plan includes access to qualified professionals such as:
- Chiropractor (including x-rays)
- Chiropodist (including surgery)
- Podiatrist (including x-rays)
- Registered Massage Therapist (covered for the member only)
- And more
See coverage details for the above practitioners in your paramedical benefits.
Physiotherapy
What’s Included
Coverage
Physiotherapist services
$55 per visit ($85 for a first assessment), up to 20 visits per calendar year
Does NOT include the services of:
- Athletic Therapists
- Ergotherapists
- Kinesiologists
- Kinesitherapists
- Muscle Physiologists
- Occupational Therapists
- Orthotherapists
Orthopedic Shoes & Orthotics
What’s Included
Coverage
Orthopedic Shoes, without a brace
$15 per pair, per calendar year
Orthopedic Shoes, as integral part of brace
1 pair, per calendar year
Custom foot orthotics
$300 every 2 calendar years
The following are not considered custom-made and are NOT covered:
- Stock items
- Off-the-shelf orthotics, and prefabricated devices such as cushioned heel cups or insoles
- Shoes purchased for comfort only (e.g. comfort/walking/ running shoes)
- Shoes purchased for sports or recreational activities
- Orthotics made from walking over a pressure pad or plate, making a footprint on an inkpad, or using your shoe size to provide a prefabricated sole or insert
Requirements for Orthopedic Shoes and Orthotics Claims
Given claims for orthopedic shoes and orthotics can be complex, we strongly recommend contacting GreenShield before making a purchase, to ensure you understand the requirements and limitations, specific to your medical needs.
To be reimbursed for orthopedic shoes or orthotics, your claim submission must meet all of GreenShield’s requirements, including:
- Medical diagnosis and prescription from an authorized provider for the making and fitting of prescribed orthotics/orthopedic shoes, from this list of practitioners:
- Podiatrist,
- Chiropodist,
- Pedorthist,
- Orthotist, or
- Chiropractor.
- An itemized receipt showing the date you picked up the shoes/orthotics, and that payment was made in full
- For shoes: the make and model must be included on the itemized receipt
- For orthotics:
- A copy of the biomechanical examination or gait analysis, and identified (3D) casting technique
- A detailed lab invoice or proof of manufacturing (not the manufacturing process document), showing:
- Patient’s name
- Date of invoice or shipping date
- Materials used to construct the orthotic (for onsite labs)
- Invoice number
- From (lab name) and To (clinic name/dispensing provider name)
Have Questions About Your Coverage?
Refer to your Benefits Booklet for detailed coverage, limitations, and exclusions. For any other questions, reach out to the UA Local 67 Benefits team.