Your Guide to Group Travel Medical Coverage
Traveling can be an exciting adventure, but if an unexpected medical emergency arises, the UA Local 67 Benefits Welfare Plan includes essential travel medical coverage, designed to give you necessary health coverage to return home. Below, you’ll find information about your coverage, eligibility, and what to do in case of a medical emergency.
Are You in Need of Travel Medical Emergency Assistance?
In the event you or your eligible dependent has a medical emergency while you are travelling, you — or someone acting on your behalf — MUST call Travel Guard immediately or as soon as you are medically able to do so.
They are there to help you 24/7, such as locating an appropriate hospital and adequate medical treatment, and often negotiating fees. Failure to notify Travel Guard prior to treatment could affect your reimbursement or mean unexpected out-of-pocket costs for you.
Travel Guard for Travel Emergencies
U.S. and Canada toll free: 1-877-204-2017
Outside of U.S. and Canada (collect): +1-715-295-9967
An operator will ask you the following:
- Your name, location, and the details of your emergency
- Your Group Name and Policy Number (see below)
All claims are submitted directly to AIG at the time of your call.
Plan Details
- Insurer: AIG Insurance Company of Canada (AIG Canada)
- Emergency Assistance Company: Travel Guard
- Group Name: U.A. Local 67 Welfare Plan
- Policy Number: 9429604
Your Travel Medical Coverage
AIG Canada is our Travel Medical insurance provider, and their Assistance Company, who manages emergencies as they happen, is Travel Guard. During an emergency, you will work with Travel Guard to navigate steps to handle the emergency, and the resulting claim will be processed via AIG Canada.
What’s Included:
- Eligible Emergency Hospital & Medical Services Out-of-Province and Out-of-Country
- Medical Evacuation and repatriation
Coverage
- Maximum $2 million per trip*, per member or dependent
- Repatriation benefit up to $15,000, plus up to $5,000 per repatriated for the return and escort of dependent children
- Ground Transportation Benefit up to $5,000
- Emergency Air Transportation Benefit up to $300,000
Maximum Trip Duration
Your Travel Medical benefits cover your trip length of up to:
- 90 days for Active Members
- 60 days for Retired Members under the age of 85
- Eligible spouses and dependent children are covered under the same terms as the insured member.
The trip duration resets after you return to your province of residence for 24 hours.
Travel Medical Insurance Eligibility
Members and their eligible dependents are covered provided that they meet all of the following criteria:
- Under age 85
- An eligible and active member of the UA Local 67 Benefits Welfare Plan
- A Canadian Resident
- Covered under a Government Health Insurance Plan (e.g., OHIP)
Important Information for Travel Medical
- Coverage for each trip begins on the date and time the insured person departs their province or territory of residence.
- Your plan covers emergency medical expenses, subject to the terms of the policy. Understand that your policy has exclusions and does include insurance for lost baggage, trip interruption, trip cancellation, or routine (non-emergency) care.
- Like most health care services, emergency hospital and medical services are reimbursed subject to reasonable and customary costs for eligible expenses.
- The plan also has limitations on coverage for pre-existing conditions or travelling during the later months of pregnancy. Contact AIG with any questions before travelling.
- Your Group Travel Medical coverage, along with your dependents’ coverage, will terminate when you reach the age of 85.
Travel with Ease
Things to Do Before You Take a Trip
Remember to take your Emergency Assistance Card with you when you travel!
Need a copy of your card? Contact your UA Local 67 Benefits team. You don’t need to notify AIG of your trip.
Download the AIG Travel Assistance app on your mobile device.
To access your AIG Travel Assistance app, register using the AIG Policy Number 942604.
Review your Travel Medical Insurance brochure/policy for full details on what is included in your coverage and what is excluded from your policy as well as eligibility.
Ensure you are covered and will remain in benefit in the month(s) you are planning to travel. If required, make any payments.
Not sure? Contact the UA Local 67 Benefits Team.
Consider carefully if your Travel Medical Insurance meets your needs based on what the policy will and will not cover (e.g., trip cancellation/interruption, baggage, non-stable pre-existing conditions). Review if any of the policy’s exclusions and limitations apply to you, or if you have a pre-existing condition that doesn’t meet the insurer’s stability definition (and may not be covered).
If the coverage does not meet your family’s needs, you may want to purchase additional insurance.
Have Questions About Your Coverage?
Refer to your Travel Medical Insurance brochure for detailed coverage, limitations, and exclusions. For any other questions, reach out to AIG Canada or the UA Local 67 Benefits team.